Shipping policy
I ship domestically and internationally. Please be kind when contacting me about shipping issues/wait time. Failure to do so will result in a permanent block on all future orders from the website. I will not be able to help you.
Items will be shipped from USPS, unless otherwise noted or stated. Please note that once your packages leave my possession, I am neither responsible nor have control over their actions. If your package is missing, please contact the assigned carrier.
To read about my Refund and Return Policies, click here.
Domestic Shipping:
- Orders will be shipped within 3-10 business days, unless otherwise stated. I do my best to ship within 2-5 days, but as we all know, life happens! Hence the extra padding.
- Most orders will come with tracking through USPS. Larger orders may be shipped via FedEx or UPS.
- Art prints will be mailed in rigid mailers with cardboard backing.
- Canvas art will be wrapped and shipped in boxes.
- If you have issues with shipping, please contact the appropriate carrier. I am NOT liable for missing or damaged packages, as they are out of my control. Your beef is with them, not me. But, I will help you in any way I am able. Trust me, I want you to get your package just as much as you do, but my powers are limited. :(
- To contact USPS about your missing package, please click here to access the USPS Missing Mail Report page. For FedEx's, click here. For UPS', click here.
- In order for me to aid you regarding refunds or replacements, you must e-mail me a copy of your completed USPS, FedEx, or UPS form.
- Shipping time may vary depending on where you live. It can take up to 10 business days for your package to arrive.
- Speaking of service: Please be patient! COVID has made shipping times a bit unpredictable.
- Have concerns? Please e-mail: artworkbyrese@gmail.com. I will get back to you as soon as I can!
International Shipping:
- Orders will be shipped within 3-10 business days.
- All international orders will come with tracking through USPS.
- Art prints will be mailed in rigid mailers with cardboard backing.
- Canvas art will be wrapped and shipped in boxes.
- International shipping will take at least 15 days. To be safe, please allow 4 weeks for your shipment to arrive.
- If you have issues with shipping, please contact USPS. I am NOT liable for missing or damaged packages. Once they leave my possession, there is not much I can do. Your beef is with the carrier, not me. But, I will help you in any way I am able.
- To contact USPS about your missing package, please click here to access the USPS Missing Mail Report page.
- In order for me to aid you regarding refunds or replacements, you must e-mail me a copy of your completed USPS form. My email address is: artworkbyrese@gmail.com
- Packages going through customs may have dues or surprise fees. I am not responsible for those.
- International orders do not come with insurance. If your package is missing/lost/stolen/damaged, contact USPS.
- Due to restrictions set forth by USPS, I CANNOT ship to certain countries. To see if your country is affected, please click here to view their list of international mail service suspensions. I am so sorry for the inconvenience!
- Speaking of service: Please be patient! COVID has made shipping times a bit unpredictable.
- Have concerns? Please contact: artworkbyrese@gmail.com. I will get back to you as soon as I can!